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About us

We are a large network of healthcare providers across the commonwealth. We offer inpatient, outpatient, emergency and urgent care to patients of all ages.

Virginia's healthcare network

We are a large healthcare network of hospitals, emergency rooms and physician practices serving compassionate care to our Virginia residents.

Our mission

Above all else, we are committed to the care and improvement of human life.

We believe the following value statements are essential and timeless:

  • We recognize and affirm the unique and intrinsic worth of each individual.
  • We treat all those we serve with compassion and kindness.
  • We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity.
  • We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives.

Our strategy of care

Building on our mission and our promise, our strategy includes:

Patient-centered care

We continually work to improve the care we give our patients, investing in resources that matter most to our patients: the right tools, the latest technology and experienced doctors and staff. Together, these help ensure patient safety and the highest possible quality of medical care for our patients. Based upon a longstanding legacy of community commitment and local leadership, we will provide quality healthcare experiences through compassionate care, convenience and courtesy.

Develop and maintain medical expertise

Our 3,000 plus doctors are among the most experienced in the region. They voluntarily commit to regular training and certification exams to continually improve on and learn the latest and best medical practices and procedures.

Invest in our communities

In recent years, we invested over $1.5 billion annually to keep our hospitals on the leading edge of technology and provide the best patient experience. We selectively acquire new facilities and expand existing facilities to better serve our communities.

Improve local operations through efficient use of resources

We employ industry-leading measures to enhance the performance of our hospitals. Group purchasing, shared administration and business services, and other initiatives help us operate more efficiently and ultimately provide more cost-effective healthcare to those we serve.

Build strong physician relationships

We value strong relationships with local physicians, providing a wide array of services and modern facilities so we can deliver the best possible care together.

Community outreach

Our private, tax-paying hospital system is one of Virginia’s largest employers, provides $105.7 million in charity and uncompensated care, and pays $88.9 million in taxes annually.

Our commitment to serving outstanding healthcare to patients extends far beyond the walls of our hospitals by taking an active role in caring for our community. We strive to enrich our community and provide a safety net for those who have nowhere else to turn for care. We work hand-in-hand with a number of nonprofit organizations to offer expanded health-related services. Our employees also regularly donate freely of their time within the community. We sponsor more than 300 health education and screening events each year to support health and wellness with the following commitments:

  • Community health screenings, education events, blood drives and wellness events
  • Classes and Events for specific health needs
  • Community outreach partnerships
  • Charity care, providing free medical care and financial assistance to thousands in our community each year