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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept MedicareMedicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

 

View our participating insurance plans: 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

Set up access to your medical history

Our patient services and amenities

We're committed to providing you treatment in a comfortable setting that lets you heal as fully as possible before returning home.

Our patient services and amenities

We are proud to be able to provide you or your loved ones with a range of services intended to keep you comfortable throughout your time in our care.

  • Comfortable private rooms, some with river views, and all with cable television
  • Convenient and free parking
  • Food services including a cafeteria with vending machines
  • Gift shop with flowers, cards, and magazines
  • Flowers, cards and mail delivered by our volunteers
  • Hearing-impaired telecommunication assistance
  • Visiting hours from 7:00am — 8:00pm, with exceptions made on a case-by-case basis and special hours for intensive care or critical care areas
  • Wi-Fi in patient rooms and throughout the hospital

Our spiritual services

We understand that feeling a connection to your faith is a valuable part of both your life and your well-being. Our nondenominational chapel is open 24 hours and is located on the first floor of the administrative wing. Upon request, we make sure you have access to chaplains and spiritual services based on your religious preference.

Preparing to go home

When your doctor decides you or your loved one is ready for discharge, you’ll receive a discharge order with instructions for follow-up care. If needed, we will help you set home care services or your next appointment with your doctor.

Anesthesia services

If you received Anesthesia services at this facility, you can access information via MyHealthONE or in our Patient Financial Resources section.

Talk directly to a nurse, any time

Our free Consult-A-Nurse service helps with referrals and questions.

More resources for our patients

Our goal is to provide you with quick and easy access to all the information you need to stay healthy and connected with your healthcare professionals.

Behavioral health toolkit

There is no shame or fear in needing mental health care, and we make it easier than ever to find providers and programs near you, learn more about behavioral health and how to get support if you or a loved one is in need.

Access our behavioral health toolkit 

Get appointment updates

Staying informed about your healthcare is important. That's why we provide text message updates about your scheduled appointments and other information.

Sign up for SMS updates 

Nominate a nurse for the DAISY award

The DAISY Award is a nationwide program that celebrates and recognizes the skill, compassion and outstanding care demonstrated by our nurses on a daily basis.

Nominate one of your nurses 

The Healthy Living Blog

Read our blogs to learn about preventive care and ways you can lead a healthier lifestyle.

Umbilical hernia: What to expect following diagnosis 

October 23, 2023
TriCities Hospital
Dr. Vilok Vijayanagar explains causes of and treatments for umbilical hernia.

Umbilical hernia: What to expect following diagnosis 

October 23, 2023
TriCities Hospital
Dr. Vilok Vijayanagar explains causes of and treatments for umbilical hernia.

MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthOne app on the App Store® or Google Play