Emergency care

In addition to emergency care, our ER offers a FastTrack ER for less serious illnesses or injuries that need treatment within 24 hours.

We offer a Level II Trauma Center if you are experiencing traumatic injuries or illnesses. We are able to provide lifesaving care in these cases, with experts trained in the unique field of trauma medicine. They will work together with emergency and critical care teams to ensure you get treated quickly and effectively.

Should you need ongoing care after visiting our ER, we have multiple levels of critical care that go beyond typical inpatient support, including:

• Advanced technology — We are proud to offer advanced technologies and equipment, which enable you to have shorter hospital stays and better outcomes.
• Concentrated care — Intensive care doctors (intensivists) and nurses are specially trained to care for you if you have a life-threatening illness or injury.
• Progressive mobility program — When you receive intensive care, you are often immobilized. Our team takes gradual steps to reintroduce activity and restore mobility, with the goal of returning you to your normal functioning.
• Thorough transitional care program — We coordinate your care with your primary care provider and other specialists to decrease your chances of being readmitted to the hospital.

Progressive care unit (PCU)

Our PCU is known as a "step-down unit." You would transfer to the PCU when you require more medical attention than is available in other units, but less than what is required in intensive care. Our PCU allows you to heal and transition between levels of care with ease.

Visiting the PCU

The PCU has open visitation hours, with quiet times varying by the patient's needs and the care team's resources. Other PCU visiting rules include:

• No more than two visitors are permitted in the PCU.
• Flowers, balloons, cards and photographs are welcome in the PCU.
• Food and drink are allowed in the PCU.

Intensive care unit (ICU)

The specialists in the ICU — also known as a critical care unit (CCU) — treat you when your health needs are most serious. Typically if you are being cared for in the ICU, you need close monitoring and advanced medical services.

You may be admitted to the ICU for:

• Brain injuries, such as bleeding, trauma, stroke, tumors or comas
• Cardiac problems, such as very low or very high blood pressure, abnormal heartbeat or heart attack
• Pulmonary and respiratory problems, such as asthma attack, severe pneumonia or pulmonary embolism
• Recovery or ongoing care after surgery, infection, trauma or illness

Visiting the ICU

Our visitation guidelines were made with your needs in mind. We understand that visiting a loved one in the hospital is important for you and your family. We do whatever we can to enable visitation without compromising you or your loved one's medical needs.

Our ICU visitation rules include:

• ICU visitors are limited to two per bedside.
• Do not bring live flowers, plants or animals into the ICU.
• Do not eat or drink in the ICU rooms. There is a dedicated family waiting room where families can eat.
• Visitors 14 years old or younger are not permitted in the ICU.
• The ICU does not allow guests to stay in the room overnight.
• Visitors may be asked to step out of the ICU and into the waiting areas while we perform procedures or respond to a crisis situation.

The daily visitation schedules in the ICU are as follows:

• ICU visiting hours — 8:00am to 9:00pm.
• Exception — No visitors from 6:30pm to 8:00pm during shift change.
• ICU quiet hours — 9:00pm to 8:00 am.

Check the top of our website or text "ER" to 32222 to find out the wait times of the HCA Virginia Health System ER closest to you.

Note: Message and data rates apply. ER wait times are approximate and provided for informational purposes only.